Compliance delivered by experts

Many regulatory and compliance requirements have been thrust upon our customers, who need pragmatic compliance support able to operate under a risk-based approach, with multiple regulatory authorities and maintain GDPR compliance.

As authorities increasingly emphasise social responsibility and responsible gambling, operators face the challenge of adapting to previously guided obligations now embedded in regulatory policies. SolutionsHub has risen to this challenge, developing innovative solutions to help clients maintain and increase revenue without compromising compliance.

Our services are tailored to the nature and scale of each customer, ensuring they receive best in class solutions, designed bespoke to their needs. We design the policies, procedures and processes each customer adopts to scale efficiently and access optimal solutions for challenges.

Our team consists of industry veterans and ex-GSC inspectors who possess a deep understanding of license holders’ operations. This allows clients to scale efficiently and access optimal solutions for challenges.

Services

Outsourced Money Laundering Reporting Officer

Outsourced AML Compliance Officer

Outsourced Data Protection Officer

Diversified Licensing Jurisdictions

Pre-Visit Review

Self-Assessments

Independent Internal Audit

Contact us now
Emma Shilling
Compliance

Former Unikrn Senior Compliance Officer and DMLRO. Provides training and support to the c-suite and operational teams.

Nick Bowden
Regulatory Affairs

Former Gambling Inspector with a wealth of knowledge and insight into interpretation of the legislation and policy.

Nick Wright
Data Protection

Former Gambling Inspector and qualified Data Protection Practitioner.

The team at SolutionsHub, complimented and understood our business so well, that we engaged them to additionally assist with the sourcing of resources for our on Island Compliance Team, and in an interim capacity whilst these crucial roles were in the process of being sourced assumed significant roles which allowed Unikrn to trade immediately. It is impossible to think we would have achieved the same result with any other provider I have seen in my experience across any of the jurisdictions I’ve worked in.

Andrew Vouris, Unikrn

VIP and responsible gambling

VIP Management

Our investment in assembling a team of subject matter team of experts ensures we stay at the forefront of industry knowledge and best practices, offering reliable services backed by expertise.

As part of our commitment, we have significant resources dedicated to nonintrusive Source of Wealth and Source of Funds validation which preserves VIP revenues while keeping businesses compliant, especially complex when dealing in pre-regulated markets.

We work remotely for a fixed monthly cost, so regardless of the workload, ad-hoc work with the regulators or similar, the work is completed without fear of spiralling costs.

Responsible Gambling

It is crucial for the gaming industry to prioritise the protection of vulnerable and problem gamblers in order to preserve the sector. We understand the importance of balancing player sustainability and responsible gambling with your business objectives.

We guide businesses achieving a balance to ensure customers are protected while the business thrives. Instead of perceiving sustainable gambling as an obstacle or a challenge, consider it a chance to foster strong relationships with customers and establish a trustworthy reputation. With our assistance, operators achieve responsible and sustainable gambling practices that benefit all stakeholders.

Data protection and GDPR

GDPR Compliance Services for organisations to meet the requirements of General Data Protection Regulation (GDPR). This Regulation affects the personal data of EU citizens and applies to companies outside of the European Economic Area (EEA), with potential penalties of fines up to €20m or 4% of global annual revenues for non-compliance.

Our experts collaborate across legal, IT, compliance to design and establish compliant policies and workflows, ensuring input from key stakeholders and transparency in policy development and implementation.

To be GDPR compliant, a business must:

  • Appoint a Data Protection Officer

  • Identify and document data processing activities

  • Obtain user consent

  • Provide an easy way for users to withdraw consent

  • Implement Privacy by Design and Privacy by Default

  • Allow data subjects to access, rectify, erase, restrict, and object to the processing of their data, as well as to exercise their right to data portability

  • Ensure data security

  • Conduct Data Protection Impact Assessments

  • Establish data breach procedures, notifying the relevant Data Protection Authority and affected data subjects within 72 hours

  • Follow GDPR guidelines for transferring personal data outside the European Economic Area

  • Train employees and maintain documentation

DPO Outsourcing

Our monthly subscription service for provision of qualified Data Protection Practitioner to act as DPO.

 

Data Protection Audits

Assist boards, audit committees and senior management teams assess compliance with data protection legislation.

 

Gap Analysis

Analysis of an organisation’s current situation against an appropriate benchmark to assess its current status.

 

Data Protection Impact Assessments

A key principle with the GDPR is data protection by design and by default – integrating privacy enhancing measures and technologies.

 

GRPR Compliance Training

Training of obligations under Data Protection legislation, customised to reflect each businesses structure and regulatory environment.