Why we make the difference

We have been in the egaming industry a long time, with experience from both sides of the regulatory fence. We know the sector is highly relationship-driven and provide a client-first approach, delivering results on-time and on-budget, while always seeking to provide additional value wherever we can. Assisting startups, expansions, exits and more, we take pride in our clients becoming partners and achieving their goals. 

  • Over a decade of sucessful license applications.
  • Access to banking and payments partners.
  • Unparralled expertise in crypto and blockchain.
  • Owner-operated, no debt and client-focused.
  • Speed of license application.
  • Fixed fees for all engagements.
EXPERIENCE

Clients benefit from hands-on experience with complex regulatory and operational issues for egaming, blockchain and fintech businesses. From securing funding and regulatory approval to scaling and exiting, clients are in safe hands.

INDEPENDENCE

We are an independent, privately owned and owner-operated company. With no debt to service, or external shareholders to appease, clients know exactly who they are doing business with and that the relationships that develop are meaningful and have longevity.

FIXED COSTS

Many professional and financial services companies charge on a ‘time spent’ basis. This is a license to issue unexpected bills and ‘time dump’ unnecessary charges to clients. We only ever engage on a fixed fee basis, providing clarity an certainty for all engagements.

Why we make the difference

Back in 2015 our founder was helping businesses establish Bitcoin exchanges in Dubai. In Q4 2016 we were engaged to assist with a world-first blockchain gambling licence. Despite the many challenges, as gambling regulation and licensing experts driven by achieving what others find too difficult, we relished the challenge which resulted in the world’s first blockchain gambling license.

In 2017 we identified an opportunity to lead the blockchain funding space by utilising the Isle of Man’s uniquely flexible Designated Business Act regulations to launch AML/CFT-compliant ICOs, culminating in advising the Isle of Man’s first hard-capped ICO at $40m and numerous other successful offerings.

In 2018 we continued our work with the blockchain community by expanding our syndicate and professional services networks, helping professionalise syndicates into exempt schemes, speaking at several industry events in Europe and passing the first IOM GSC crypto audit.

In 2019 we secured the first approval for a blockchain sports book, a significant achievement given the complexity of the infrastructure and are currently working to solve various banking security and operational problems for exchanges.

  • The Isle of Man’s first hard-capped ICO at $40M.
  • Access to banking and payments partners.
  • The world’s first blockchain gambling licence.
  • Unparralled expertise in crypto and blockchain.
  • The Isle of Man’s first insured crypto custody.
  • Access to syndicate networks and market makets.
  • Owner-operated, no debt and client-focused.
  • Speed of regulatory approval.
  • Fixed fees for all engagements.
    EXPERIENCE

    Clients benefit from hands-on experience with complex regulatory and operational issues for egaming, blockchain and fintech businesses. From securing funding and regulatory approval to scaling and exiting, clients are in safe hands.

    INDEPENDENCE

    We are an independent, privately owned and owner-operated company. With no debt to service, or external shareholders to appease, clients know exactly who they are doing business with and that the relationships that develop are meaningful and have longevity.

    FIXED COSTS

    Many professional and financial services companies charge on a ‘time spent’ basis. This is a license to issue unexpected bills and ‘time dump’ unnecessary charges to clients. We only ever engage on a fixed fee basis, providing clarity an certainty for all engagements.

    Our mantra is when our clients succeed, we succeed. We apply skill, expertise and dedication to each engagement and form long-term partnerships.

    We are a highly specialist professional services firm, leading the fields of blockchain gambling and regulatory compliant tokenised businesses. We have been recognised at the EGR Awards as the world’s leading authority in crypto and blockchain gambling licensing and received many other prestigious awards for our work with gaming, blockchain and fintech businesses.

    Our client-centric, bespoke approach to each engagement, coupled with blockchain and gaming experts, has seen us obtain licenses and regulatory approvals for previously unseen egaming, blockchain, and fintech business models.

    We take care to understand each clients priorities and where are can add efficiencies and value.

     
    • Our Principles
      We started SolutionsHub in 2016 with no financial support whatsoever. Today, we have grown into leaders in not one, but two sectors. We have done this by applying dedication, care and skill to each engagement. This client-first approach has meant we have retained long-term relationships with our clients who see our demonstrable value. We pride ourselves on working harder and smarter than other businesses, while maintaining strict integrity. If we say we will deliver, we do. On-time and on-budget.
    • Our Philosophy
      We believe in creating genuine relationships through hard work, delivering results and open dialogue. We want our clients to succeed and do everything we can to make that happen. Clients benefit from unique expertise, but as important, knowing they have secured services of a partner who puts their needs first. The wonderful thing about this approach is that it is symbiotic and we find that our clients are the best source of new business, so going above and beyond brings its own rewards.
    • Awards & Recognition

    Meet our team

    Our team are focused on delivering efficiencies and bottom-line value for clients. We recognise that behind every company are individuals with families who depend on them. Working on challenging projects with tight timelines, we deliver results, destress management and support value creation. All of this feeds back to those that count most to all of us, those that depend on us to succeed, together.

    Nick Wright
    Director

    Nick is a qualified Mortgage Advisor and former Lending Underwriter for Bank of Scotland International. Nick moved to the Isle of Man Income Tax Division as an Enforcement Officer and Intelligence Officer before transferring to the Gambling Supervision Commission in 2013. Having gained a unique insight into gambling regulation Nick move back into the private sector assisting gambling companies, taking them from concept to go-live. Most recently Nick assisted with the structuring, administration and management of esports businesses.

    Lee Hills
    Director

    Lee is an Isle of Man GSC approved director with more than 15 years’ experience in fiduciary services and gaming, specialising in licence approvals and banking solutions for egaming, blockchain and cryptocurrency businesses. Highlights of Lee’s career include obtaining the world’s first blockchain gambling licence and advising the Isle of Man’s first hard-capped ICO. Named an ACQ5 GameChanger of the Year in 2019 Lee is a writer for The Capital and FX Street, as well as regular provider of thought leadership editorial for various leading publications.

    James McMath
    Communications Manager

    James is a former journalist with more than 15 years experience writing and editing with media outlets including BBC Sport, The Times and The Guardian. He moved into Marketing and PR in 2015, working with brands in gambling, blockchain and esports.

    MIKE STEVENS
    Digital Asset Director

    Mike is an entrepreneur, crypto trader, former professional poker player and co-founder of Luckbox.com.

    WHAT PEOPLE SAY ABOUT US
    • Unikrn

      We engaged SolutionsHub to project manage our application for an Isle of Man Gambling licence and presented them with some challenging timescales. The engagement has been one of, if not the most seamless to date, with our expectations far exceeded. Nick is a rockstar, working with him and Lee has been awesome.

    • Nous Global

      Its always been a real pleasure doing business on the island with the help of SolutionsHub. From getting our OGRA license, on-island banking, and dealing with regulators, Nick and Lee have always exceeded our expectations and gone the extra mile. They are the first people we pick up the phone to if we need help with anything in the gaming and crypto sectors.

    • Luckbox

      Of all the countless decisions involved since we started building the company, through obtaining our OGRA licence, building and launching the product and beyond; the decision to work with Lee Hills and SolutionsHub ranks among the very best. Lee and his team have calmly and expertly guided Luckbox throughout our entire journey.

    eGaming Licensing

    • What is the process to obtain a licence?
      In principle, the process of establishing the business and obtaining the licence is relatively straightforward. 

      We liaise with the registration agent to open the local company and discuss the business model with the client to agree to the document drafting parameters at the earliest possible opportunity, so we can move forward with drafting and collating the suite of documents that make up the licence application and troubleshoot any potential pitfalls. 

      Based on the discussions we start the process of drafting a neatly knitted suite of documents that form the basis of the application. From the date we commence work, we would schedule having a suite of documents ready and submitted within three weeks. 

    • What are the requirements for a gambling licence?
      The basic requirements of an Isle of Man licence are as follows: 

      a) establish an IOM company – SolutionsHub will manage this process and work with a local corporate service provider in order;

      b) have at least two local directors, who must be individuals and not corporate entities;

      c) appoint at least one resident Designated Official (“DO”), or where that Designated Official cannot reside in the Isle of Man, an Operations Manager (“OM”) – we usually fulfil the role of an on-island Operations Manager unless you intend to relocate a senior employee to the Island;

      d) either register players on Isle of Man servers or they must operate under a network services licence which obliges them to establish the network services in the Isle of Man (Except in the case of software supply only licences where no play must take place on Manx servers);

      e) gambling and trading accounts should be located in a bank in the Isle of Man unless otherwise agreed. Banking outside the Isle of Man can also be approved if we have a commercial rationale (such as the group already holding accounts elsewhere);

      f) obtain a legal opinion on target markets – the GSC does not require a copy of a legal opinion, just a copy of a board minute where the directors have considered the legality of offering services into target jurisdictions;

      g) commence online gambling pursuant to this licence within nine months of the licence being granted; and

      h) provide the GSC with a copy of audited company accounts no later than six months after the end of every accounting year.

    • What types of licence are available?
      When going through the gambling licence application process, several types of licence are available.

      Full licence

      Permits all gambling verticals (casino, sports, esports, fantasy, poker, lottery, virtual, live dealer etc) and software supply. 

      Sub-licence

      Can be obtained if the applicant wishes to operate with a technology provider with a full OGRA licence regulated by the GSC. An applicant must still apply to the GSC for their sub-licence but at a reduced cost of £5,000 per year.

      Network services licence

      Must be obtained if the operator wishes to allow one or more foreign-registered players onto its Isle of Man server without re-registering the player details. 

      Token-based Software Supplier Licence

      Available to B2C and B2B operators that have created blockchain tokens that are intended to be used as the medium of the transaction by those who use the gambling software. 

      Software supplier licence

      Allows the distribution of new content without GSC approval. Games are simply added to the central register and freely added by customers. In addition, software suppliers licences can be a risk mitigation tool for game providers to ensure their resellers are legitimate and take the regulatory risk of software supply to non-regulated market operators. 

    • Do I need to make a new application to add more verticals?
      No. One only needs to submit updated information and the new vertical will be added to their licence. 
    • What are the benefits of an Isle of Man licence?
      The key benefits of the Isle of Man gambling licence include: 

      a) Speed; 12 weeks to have the application reviewed by the regulator (approval immediately thereafter);

      b) no corporate tax, withholding tax or capital gains tax;

      c) low gaming duty (1.5% max)

      d) granting assurance; we have a 100% success record for licence applications spread over a decade;

      e) no market restrictions; the IOM does not restrict your markets – it is up to the directors to comfort themselves they are operating in markets legally;

      f) banking; not technically a USP, but banking is certainly easier for gaming companies in the IOM. We also have a tried and tested access to foreign institutions for companies licenced in the IOM;

      g) world-class infrastructure, bandwidth and power resilience coupled with excellent data hosting facilities; and

      h) politically transparent and extremely stable with a single-party political system and easy access to politicians who work closely with the private sector through the Department for Enterprise.

    • Are cryptocurrency and blockchain models permissible?
      Yes, and you are in good hands; we are the only professional services business on the island dedicated to blockchain and cryptocurrency business and regulatory solutions. Since obtaining the first decentralised betting licence in 2017, we have gone on to secure almost all ICO funded, crypto betting and blockchain betting licences. 

    Designated Business Act

    • What is the Designated Business Act?
      The Isle of Man introduced the Designated Business (Registration & Oversight) Act, in 2015 (the “DBA”), under which we can register a company as a ‘Designated Business’, meaning anyone who undertakes:

      “The business of issuing, transmitting, transferring, providing safe custody or storage of, administering, managing, lending, buying, selling, exchanging or otherwise trading or intermediating convertible virtual currencies, including cryptocurrencies or similar concepts where the concept is accepted by persons as a means of payment for goods or services, a unit of account, a store of value or a commodity.”

    • What is required to register?
      The DBA registration ensures businesses comply with customer/user verification and monitoring standards (applying a “risk-based approach”) while affording them the flexibility of operating unrestricted from a formal regulatory framework. 

      To comply with the DBA requirements, the applicant must; be an Isle of Man Company, appoint two Isle of Man resident directors, have appropriate user onboarding and ongoing monitoring and appoint a suitable Money Laundering Reporting Officer.

    • How long does it take to register?
      The time to register is at the FSA’s discretion, but we regularly experience a three-week turnaround. To ensure a timely registration we submit an additional document covering the sensitive issues not contained within the required registration forms. We also correspond with the FSA where necessary to speed up the process. 

    Designated Asset Exchange

    • Can one register and operate a legitimate digital asset exchange from the Isle of Man?
      Yes. Regulation makes the Isle of Man an ideal location to set up a crypto exchange. P2P, OTC, order book matching and other models are acceptable. 
    • What is required to register?
      Exchanges are required to register with the Financial Supervision Authority as a Designated Business. The registration ensures businesses comply with customer/user verification and monitoring standards (applying a ‘risk-based approach’) while affording them the flexibility of operating unrestricted from a formal regulatory framework. 

      To comply with the DBA requirements, the applicant must; be an Isle of Man Company, appoint two Isle of Man resident directors, have appropriate user onboarding and ongoing monitoring and appoint a suitable Money Laundering Reporting Officer.

    • How long does it take to register?
      The time to register is at the FSA’s discretion, but we regularly experience a three-week turnaround. To ensure a timely registration we submit an additional document covering the sensitive issues not contained within the required registration forms. We also correspond with the FSA where necessary to speed up the process. 

    Digital Asset Custody

    • Can one register and provide digital asset custody from the Isle of Man?
      Yes. Insured, uninsured, hot and cold storage models are acceptable. 
    • What is required to register?
      Custody providers are required to register with the Financial Supervision Authority as a Designated Business. The registration ensures businesses comply with customer/user verification and monitoring standards (applying a ‘risk-based approach’) while affording them the flexibility of operating unrestricted from a formal regulatory framework. 

      To comply with the DBA requirements, the applicant must; be an Isle of Man Company, appoint 2 Isle of Man resident directors, have appropriate user onboarding and ongoing monitoring and appoint a suitable Money Laundering Reporting Officer.

    • How long does it take to register?
      The time to register is at the FSA’s discretion, but we regularly experience a three-week turnaround. To ensure a timely registration we submit an additional document covering the sensitive issues not contained within the required registration forms. We also correspond with the FSA where necessary to speed up the process. 

    Initial Coin Offering

    • Can businesses launch an ICO in the Isle of Man?
      Yes. We have assisted numerous companies to conduct regulatory-compliant token offerings from the Isle of Man. 
    • What are the benefits of conducting an ICO under a supervised framework?
      Perhaps in 2016 one could launch an ICO without disclosing who the founders were, especially as the crypto community accepted the explanation of “privacy: blindly as a legitimate reason for those establishing a new tokenised business to not disclose themselves. However, in 2017/18 we saw too many “pump-and-dump” scams and the ethos has completely swung away from the privacy of the founders to absolute transparency. 

      This has meant that individuals running ICOs are far more concerned with the legal implications of their actions and founders understand that mistakes in the area of Anti Money Laundering & Countering of Terrorist Financing (“AML/CFT”) carry enormous personal risk and unverified source of funds leads to significant money laundering risks, terrorist financing risks and other potentially criminal activities, punishable by a significant custodial sentence. 

      Now we are seeing credible business people launch ICOs who are far more concerned with the long-term value and protecting themselves in a supportive jurisdiction by: 

      a) ensuring the legal integrity of the ICO with international and domestic AML/CFT 

      b) understand and engage with data protection rules

      c) efficient corporate structuring 

      d) reducing risks of receiving the proceeds of crime/terrorism

      e) avoiding non-compliance with local company laws 

      f) working with partners who have access to FIAT banking facilities to pay suppliers and staff

      g) paying professional and layers fees to structure the ICO correctly so they can obtain a listing on premium cryptocurrency exchanges, as failure to do so can result on not being able to list, or later delisted, vastly devaluing the tokens worth for holders

      Demonstrating an ICO is conducted to globally acceptable standards under a reputable financial services regulator is a great way to alleviate fears and ‘hard cap’ the ICO.  

    • Should an ICO take due diligence?
      It is imperative that any ICO engages with regulation and does not ignore or circumvent it. This includes ensuring tokens are sold in jurisdictions it is legal to do so, verifying purchasers in compliance with international AML/CFT standards, accounting properly for cross-border transactions, utilising the best corporate vehicles for the individual project and protecting/utilising data.

      Mistakes in these areas carry enormous personal risk to ICO organisers as unverified source of funds can unwittingly lead to  money laundering and terrorist financing exposure which are criminal activities punishable by significant custodial sentences. Similarly, data misuse, leakage and/or breaches carries disproportionately extreme penalties. Ensuring that the contractual relationships between parties permit the transfer of personal details is the best way to avoid potential fines of up to 5x turnover, or up to €20m, whichever is higher.

      Ensuring the legal integrity of the ICO with international and domestic AML/CFT, data protection, corporate structuring and contractual requirements significantly reduces the risks and protects against non-compliance with local company laws which will result in local authorities closing the Company, or Foundation, inability to obtain FIAT banking facilities to pay suppliers, staff etc., inability to obtain a listing on premium cryptocurrency exchanges, and as has been happening recently, being delisted, vastly devaluing the tokens worth for holders.

    • What is required to register?
      ICOs are required to register with the Financial Supervision Authority as a Designated Business. The registration ensures businesses comply with customer/user verification and monitoring standards (applying a ‘risk-based approach’) while affording them the flexibility of operating unrestricted from a formal regulatory framework. 

      To comply with the DBA requirements, the applicant must; be an Isle of Man Company, appoint two Isle of Man resident directors, have appropriate user onboarding and ongoing monitoring and appoint a suitable Money Laundering Reporting Officer.

    • How long does it take to register?
      The time to register is at the FSA’s discretion, but we regularly experience a three-week turnaround. To ensure a timely registration we submit an additional document covering the sensitive issues not contained within the required registration forms. We also correspond with the FSA where necessary to speed up the process. 
    GET IN TOUCH

    Regulatory approvals and entrepreneurship are at the heart of what we do. We are proud of our achievements, but we are prouder of our clients. We are lucky to work with some amazing businesses, building brands and value, aligning our interests to a common goal of success. We always start the same way; understanding clients immediate needs and long-term goals, then applying creative solutions where necessary, straightforward where possible and always strategic thinking to future-proof each business.

    SAY HELLO
    • 2nd Floor, Goldie House
      Goldie Terrace, Douglas
      Isle of Man, IM1 1EB
    • (+44) 1624 614672
    • hello@solutionshub.im
    CONTINUE EXPLORING
     
    CAREERS

    We’re alwas looking for talented individuals. Send your CV or portfolio to hello@recruitmenthub.im.

    Alternatevely check our RecruitmentHub’s website.

    VISIT WEBSITE